Proudly delivering authentic spices across the UAE!
Food Master Grand Industries L L C
Effective Date: 6 February 2026
Welcome to Food Master. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms. If you do not agree, please do not use our website.
Food Master Grand Industries L L C
Al Qusais Industrial Area, Dubai, United Arab Emirates
📧 info@foodmasteruae.com
📧 sales@foodmasteruae.com
📞 +971 6 566 3 551
📞 +971 55 71 31 531
You must be at least 18 years old or accessing the website under the supervision of a legal guardian.
You agree to use this website only for lawful purposes.
Any misuse, unauthorized access, or attempt to disrupt the website may result in termination of access.
We strive to display accurate product descriptions, prices, and images.
Product images are for illustration purposes only and actual packaging may vary.
Food Master reserves the right to modify or discontinue products at any time without notice.
All prices are listed in AED (United Arab Emirates Dirham) unless stated otherwise.
Prices are subject to change without prior notice.
Products are subject to availability, and we reserve the right to limit quantities per order.
Placing an order constitutes an offer to purchase.
Food Master reserves the right to accept or reject any order at its discretion.
Order confirmation does not guarantee acceptance until payment is successfully processed.
Payments are processed through secure third-party payment gateways.
We do not store credit/debit card details.
In case of payment failure, the order will not be processed.
We offer delivery across the United Arab Emirates.
Delivery timelines are estimates and may vary due to location, weather, or unforeseen circumstances.
Food Master is not responsible for delays caused by courier partners beyond our control.
Due to the nature of food products, returns are not accepted unless the item is damaged, defective, or incorrect.
Any issues must be reported within 24 hours of delivery with supporting photos.
Approved refunds will be processed as per our Return & Refund Policy.
Orders can be canceled only before dispatch.
Once shipped, orders cannot be canceled.
All content on this website, including text, images, logos, and graphics, is the property of Food Master.
Unauthorized use, reproduction, or distribution is strictly prohibited.
You are responsible for maintaining the confidentiality of your account information.
Food Master is not liable for any loss or damage arising from unauthorized use of your account.
Food Master shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability, if any, shall not exceed the amount paid for the purchased product.
Our products may contain or come into contact with allergens such as nuts, gluten, or spices.
Customers are responsible for reviewing ingredient information before consumption.
Food Master is not responsible for allergic reactions.
Our website may contain links to third-party websites.
We are not responsible for the content or practices of those websites.
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates.
Food Master reserves the right to update these Terms & Conditions at any time. Changes will be effective upon posting on this page.
For any questions regarding these Terms & Conditions, please contact us:
📧 info@foodmasteruae.com
📞 +971 55 71 31 531
