Privacy Policy

Effective Date: 6 February 2026

At Food Master, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or subscribe to our newsletter, we may collect:

• • Full name

• • Email address

• • Phone number

• • Billing and shipping address

• • Payment details (processed securely via payment gateways; we do not store card details)

Non-Personal Information

Automatically collected information may include:

• • IP address

• • Browser type

• • Device information

• • Pages visited and time spent on our website

• • Cookies and usage data

2. How We Use Your Information

We use your information to:

• • Process and deliver your orders

• • Communicate order updates and customer support responses

• • Improve website functionality and user experience

• • Send promotional emails, offers, and updates (only if you opt in)

• • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies to:

• • Enhance browsing experience

• • Remember user preferences

• • Analyze traffic and performance

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• • Trusted service providers (payment gateways, delivery partners, email services)

• • Legal authorities if required by law

All third parties are obligated to keep your information secure and confidential.

5. Payment Security

All payments are processed through secure and encrypted payment gateways. Food Master does not store or have access to your credit/debit card details.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.

7. Your Rights

You have the right to:

• • Access, update, or correct your personal information

• • Request deletion of your data (subject to legal requirements)

• • Opt out of promotional communications at any time

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

Food Master reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Food Master Grand Industries L L C
📍 Al Qusais Industrial Area, Dubai, United Arab Emirates
📧 info@foodmasteruae.com
📧 sales@foodmasteruae.com
📞 +971 6 566 3 551
📞 +971 55 71 31 531